In which I muse upon the customer service skill needs of all levels of library staff. Lesson: please set your default behavior to “polite.”

Books Holidays Life


It’s that time of year again! Today marks the autumnal equinox, which in my mind means many things: Layers! sweaters, cord coats, scarves…Pumpkin hunting (miss you Mom, Dad, Jes)Long rides in the woods (miss that too!)Apple ciderBanned books Oh yes, Banned Books Week begins September 27th. Head over to your library’s website and place a […]

Books Libraries Politics

Bait and Switch

I’ve been floundering for a few days now debating on whether or not to post about McCain’s VP choice. I feel sickened, insulted and a little hopeless. I don’t even feel like posting in full anymore. Instead, I’ll point to some posts of interest. Why I feel insulted.This and this are why I feel sickened. […]